Effective Date: February 6, 2025
Welcome to Doocado! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, Doocado.com (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
This includes information that can identify you as an individual, such as:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment gateways)
SMS Communications:
By providing your phone number and opting in, you agree to receive SMS notifications related to order updates, delivery confirmations, and occasional customer feedback requests. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying “STOP”. For help, reply “HELP” or contact us at support@doocado.com. We do not share your phone number with third parties for marketing purposes.
b. Non-Personal Information:
This includes information that does not directly identify you, such as:
Browser type
Device information
IP address
Cookies and usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services
To process transactions and fulfill orders
To communicate with you regarding your account or inquiries
To send promotional materials and updates (only if you have opted in)
To analyze website usage and improve user experience
To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with the following parties:
a. Service Providers:
Third-party vendors who help us operate the Website, process payments, or deliver services.
b. Legal Requirements:
We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
c. Business Transfers:
If Doocado is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
Recognize you during subsequent visits
Understand how you use our Website
Improve site functionality
You can manage or disable cookies through your browser settings, but doing so may impact the functionality of the Website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Opt-Out: Opt-out of marketing communications by following the “unsubscribe” link in emails.
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Doocado does not knowingly collect information from individuals under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: Support@doocado.com.
Thank you for trusting Doocado!